Welcome to your JobTeaser career platform launch guide! This comprehensive document walks Career Services administrators, IT and Communication teams through the four key phases required to prepare, configure, and launch your platform smoothly. By following these step-by-step instructions—covering initial platform setup, content and module configuration, portal integration, and your rollout communication strategy—you will ensure a seamless onboarding experience and maximize platform engagement for your students, alumni, and employer partners.
Phase 1: platform setup
Service responsible for the tasks included in this phase: Career service administrators
Before uploading content, complete the foundational configuration of your JobTeaser career platform in the Back Office:
Configure admin roles and permissions: invite relevant team members (advisors, career, academic staff, IT support, etc) and assign appropriate access levels. Click here to learn more!
Customize the career service spotlight page: a dedicated space within the platform that allows your service to introduce your team, outline your mission, present your full range of student services, and share your contact information to increase visibility among students and alumni. Click here to learn more!
Set up your institution's academic courses in the Programmes tab: this enables students and alumni to select their specific course during registration so they receive tailored job offers, events, and communications relevant to their field of study.. Click here to learn more!
Import students' academic courses to their profiles via SSO attributes: if your institution uses Single Sign-On (SSO) authentication and passes user attributes, configure SSO attribute mapping with your IT team. This automatically pre-fills students' academic courses upon login and ensures their profile data remains consistently up to date. Click here to learn more!
Add useful links for your students and alumni: the external hyperlinks that you add appear directly on the student/alumni interface to give them quick access to essential resources, such as your institution's main intranet, portal tools, career guidelines, etc. Click here to learn more!
Phase 2: Content and module configuration
Service responsible for the tasks included in this phase: Career service administrators
Once you have completed initial platform setup, start customizing your core modules and populating the portal with relevant content before opening access to students.
Set up the Appointments module. Configure advisor profiles, define appointment types and durations, and publish availability slots in your Back Office so students and/or alumni can book 1-on-1 career guidance sessions. Click here to learn more!
Set up the Resources module. Create thematic categories and publish articles in the Back Office so students and/or alumni can easily access curated career advice and educational materials on their JobTeaser career platform). Populate this module with document and video formats: tutorials, resume templates, interview guides, etc. Click here to learn more!
Translate your custom content. If your institution has enabled secondary languages in your JobTeaser career platform, translate your custom content—including your Appointments setup, Resources articles, and email newsletters—into each active secondary language to support a multilingual student body and ensure a seamless experience. Click here to learn more!
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Add initial content across core modules. Populate your portal with initial content to ensure a rich user experience upon launch:
Events: create at least 3 upcoming events in the Events module.
Job ads: validate or submit at least 3 active job postings in the Jobs module.
Company pages: validate or create at least 3 employer profiles in the Companies module.
Partnership tags: apply partnership tags to key employers that collaborate directly with your institution within the Companies module.
Resource articles: publish at least 3 articles or downloadable guides in the Resources module.
Phase 3: Portal integration: making your career platform easily accessible
Service responsible for the tasks included in this phase: Career service administrators and IT Teams
When your career platform is activated, the Customer Experience team will provide your direct platform links for students/alumni and employers. To maximize student adoption and corporate engagement, integrate these access points across your institution's main digital channels, such as student intranet, SSO launchpads, alumni portal, and public corporate pages—so any user can reach their target page within three clicks.
We tell you everything you need to know in this article: Click here to learn more!
Phase 4: Communicating about your career platform: best practices and launch checklist
Service responsible for the tasks included in this phase: Career service administrators and Communications or Marketing teams
Once your platform links are integrated across your institution's digital channels, execute your rollout plan to drive registration and engage students, alumni, and employers. Below you'll find the different steps for this final phase.
Pre-register your students and alumni. Upload a file of user email addresses in the Back Office to pre-register your target population. Pre-registering ensures that when users log in for the first time, their accounts are automatically recognized and validated, significantly boosting launch activation rates. Click here to learn more!
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Prepare a launch announcement campaign. Draft targeted launch emails and intranet news posts for students, alumni, faculty, and corporate partners. Utilize provided promotional materials to help students get the most out of their portal:
Video tutorial: share onboarding videos demonstrating key student features.
Communication pack: use pre-made text templates and visual PDFs across your marketing channels.
Student communication plan: follow structured campaign timelines to maintain post-launch momentum.
Engage employers. Send invitation templates to your institution’s corporate partners to encourage them to create their company profiles, host events, and post career opportunities directly on your platform. Click here to learn more!
Schedule launch webinars and live presentations. Organize live introductory sessions, virtual webinars, or info booths during campus orientation and career fairs to demo the platform directly to students. Click here to learn more!
Post-launch review. Monitor student activation rates and gather initial feedback during the first few weeks following launch to evaluate adoption and optimize your ongoing strategy. Click here to learn more!
How to report technical bugs and send us general inquiries
For general inquiries, configuration guidance, or reporting potential technical bugs, institutions can reach out directly to the Customer Experience (CEX) team at support.careercenter@jobteaser.com. When reporting potential technical bugs, please include detailed steps to reproduce the issue, direct URLs, relevant student or admin account email addresses, and full screenshots or visual recordings of any error messages; this ensures our technical support team can investigate and resolve the incident promptly.