1. Make sure they use the right link:
https://YourPermalink.jobteaser.com/en/recruiter_account/sign_in
2. Give them the e-mail address linked to their account:
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- Go to the Jobs module of your Back Office
- Enter the company name in the appropriate field
- If there is an existing job vacancy, click on it
- You will find the "Recruitment contact" there
3. Ask the recruiter to reset their password directly from the recruiter form: