A company cannot access its company profile

Here is the process to follow if a Company can no longer access its company profile:

  • Make sure they are using the right link: 



  • Give them the e-mail address linked to their account:
    • Go to the Companies module of your Back Office
    • Enter the company name in the appropriate field
    • If there is a private company profile, click on it (a private company profile has a 'Last updated' value)
    • Click on the button "Administrators"
    • You will find the list of all administrators and their e-mail address
    • If your company contact is not in this list, you can add them by clicking on the button "Add account"


  • Ask the company contact to reset their password directly from the recruiter form


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