Here is the process to follow if a Company can no longer access its company profile:
- Make sure they are using the right link:
- Give them the e-mail address linked to their account:
- Go to the Companies module of your Back Office
- Enter the company name in the appropriate field
- If there is a private company profile, click on it (a private company profile has a 'Last updated' value)
- Click on the button "Administrators"
- You will find the list of all administrators and their e-mail address
- If your company contact is not in this list, you can add them by clicking on the button "Add account"
- Ask the company contact to reset their password directly from the recruiter form